Terms of Business

1. Prezzies Ltd T/A Hanayama-Huzzle-Wholesale.com standard Terms of Business apply to all sales and will prevail over any different terms or conditions issued by the Purchaser, except where otherwise agreed in writing. Our acceptance of the order attached to these terms and conditions indicate acceptance of our Terms of Business.

2. Once an order has been placed and accepted by Prezzies Ltd T/A Hanayama-Huzzle-Wholesale.com it may be cancelled only by written agreement and on condition that the buyer will indemnify Prezzies Ltd T/A Hanayama-Huzzle-Wholesale.com against any loss, including loss of profit.

3. Standard terms are payment on order. Merchandise is invoiced at the time of despatch.

4. All products are supplied to VAT registered genuine retailers only, for resale to the general public on retail premises or ecommerce sites. We do not authorise or sell any goods for resale on Market Platforms of any kind, this stipulation will be policed and any acccount found to be breaking this rule will be terminated immediately.

5. All prices are exclusive of VAT and apply to wholesale quantities only. Unfortunately, prices are subject to change without prior notice. Whilst always trying very hard to avoid any price increases it is sometimes inevitable. Our sales team will of course endeavour to let you know of any alterations when your order is received. Should you receive an order at a price different to that advertised please inform us within 7 days should you wish to return the item for a full refund.

6. Returns and E&O:

Best endeavours are always made to ensure the product you order is as it appears and as described in the catalogue or on our website. However sometimes due to availability variations may occur. Should you feel unhappy with any variation Prezzies Ltd T/A Hanayama-Huzzle-Wholesale.com will be happy to take back any item within 7 days of delivery for a full refund. Should an item arrive damaged or in anyway not match your invoice, again inform us within 7 days for it to be rectified or replaced whichever is appropriate. Our sales team will of course endeavour to let you know when of any alterations when your order is placed or received.

7. No goods may be returned for credit without our consent, which must be requested within 14 days from invoice date. Unauthorised returns will be refused.

8. If an item isn’t available for immediate despatch, we will despatch what we can ASAP and then ship the balance of the order as soon as the remainder becomes available.
If you do not wish to receive back order or partial delivery, please inform us in writing.

9. Credit balances can only be used against a new order. No refunds of balances will be issued.

10. Customer information will be stored by the company for order processing only.

11. We reserve the right to review these conditions without prior notice.